Coffin Mew Receive Two Awards

The awards recognise the best conveyancing firms for customer service in the UK.

The scheme measures firms on the level of customer service being provided by their conveyancing teams. Coffin Mew’s award is based solely on feedback gathered directly from clients who received services from the firm’s New Homes and Residential Property teams during their house move.

Ian Peach, Partner & Head of Residential Property at Coffin Mew, added: “I’m incredibly proud that our conveyancing teams have been recognised as the best in the region and county, our teams work extremely hard to make the process of buying and selling a home as smooth as possible and receiving such high praise from the ESTAS and our clients is fantastic.”

Karen Webb, Partner & Head of New Homes at Coffin Mew, said: “I’m delighted that our team has won two prestigious ESTAS awards, winning the gold award for the southern region is such an achievement given the fierce competition. It means so much to us as we know it’s our customers who have judged our performance. We have always been very proud of our personal service and this proves we are delivering what we promise.”

Simon Brown, Founder of the ESTAS Group, said: “At ESTAS, through our customer review platform, we highlight exceptional service from conveyancers, agents and mortgage advisers. We help keep teams focused on that crucial service delivery and give them the chance to be recognised each year at the awards. We’ll continue to fly the flag for all the really good property professionals involved in the house moving process, helping to build trust and raise service standards across the industry.”