The Digital Markets, Competition and Consumers Act 2024 introduces significant reforms to existing consumer law. These include changes to the rules on unfair commercial practices and the introduction of fining powers of up to 10% of global turnover. These provisions have been in force since April 2025, so there is no time to lose for businesses to familiarise themselves with the new consumer law landscape.

• Register your place here.

This session summarises the key consumer law provisions with particular emphasis on the following topics:

Unfair Commercial Practices

• Repeal of the Consumer Protection from Unfair Trading Regulations 2008
• Updated definition of ‘unfair commercial practice’
• New rules concerning fake consumer reviews and drip pricing

Enforcement and Penalties

• Changes to the powers of the court
• Expanded powers of the Competition and Markets Authority (CMA)
• Introduction of monetary penalties – fixed amount v daily rate

Subscription Contracts (in force from Spring 2026)

• Definition of ‘subscription contracts’
• Pre-contract information to be provided
• Provision of reminder notices
• Cooling off rights

This session is ideal for in-house legal counsel, data protection and compliance professionals and business leaders who need to stay ahead of evolving consumer protection standards.

Speaker

Keith Markham

Keith Markham qualified as a Solicitor in 2001 and has worked in both private practice and in-house roles, including at comparethemarket.com, one of the UK’s leading price comparison websites. Drawing on his extensive practical experience, Keith has been providing professional development training on various aspects of commercial law since 2007.